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OPEN SOURCE SOFTWARE PANTEK SUPPORTS

24/7 Tech Support
Service within an hour, every time

Pantek provides advanced Tech Support and System Administration for Apache and most Linux and Open Source software and systems 24/7/365.

Linux Distros

  • CentOS
  • Debian
  • Fedora
  • Red Hat
  • SuSE
  • Ubuntu

Applications

  • Apache
  • Asterisk
  • BIND
  • cPanel
  • iptables
  • Magento
  • MySQL
  • Nagios
  • Nginx

Applications

  • OpenLDAP
  • Odin Plesk
  • Postfix
  • qmail
  • Samba
  • Sendmail
  • SpamAssassin
  • Tomcat
  • WordPress

Virtualization

  • CloudStack
  • KVM
  • OpenStack
  • Proxmox VE
  • Vmware vSphere
  • Xen Hypervisor

DETAILED LIST OF SUPPORTED SOFTWARE

This list is not all-inclusive. If you’re not sure your software is supported, please contact us!

OPERATING SYSTEMS (INSTALLATION, CONFIGURATION, SECURITY, ADMINISTRATION)

  • CentOS Linux
  • Debian GNU/Linux
  • Fedora Core
  • FreeBSD, NetBSD, OpenBSD, BSDi
  • Mandrake/Mandriva
  • SCO UNIX, UnixWare, Xenix
  • Red Hat Linux, Enterprise, Advanced Server, Workstation
  • Slackware Linux
  • Solaris and SunOS (x386 and sparc)
  • SuSE Linux, Enterprise Linux, Enterprise Desktop
  • Ubuntu, kubuntu, edubuntu, xubuntu
  • VMware ESX, ESXi, vCenter Server

NETWORK SERVER CONFIGURATIONS (ALL PLATFORMS)

  • Authentication (389, OpenLDAP, RADIUS, etc)
  • Domain Name Services (DNS and BIND)
  • Email Servers (SMTP, POP3, IMAP, Webmail)
  • FAX Servers
  • Firewalls
  • Internet Routers
  • Network File and Backup Servers
  • Network Monitoring Services
  • News Servers (NNTP)
  • Network Router Services
  • Print Services
  • Virtual Private Networks (3DES, IPSEC, PPTP, SSL)
  • Webserver and Hosting Server

SUPPORTED SOFTWARE (LINUX AND ALL UNIX)

  • amavisd-new virus/spam packages
  • Apache Webserver
  • (mod_perl, mod_php, mod_ssl, etc)
  • (virtual host/IP configuration)
  • Asterisk PBX software
  • BackupPC
  • BDB
  • BIND for pri/sec DNS servers
  • Bugzilla
  • ClamAV Anti-Virus software
  • cPanel Control Panel
  • Courier POP/IMAP Mail Software
  • DansGuardian web content filter
  • DB2 database
  • djbdns DNS server
  • Drupal
  • Dynamic Host Configuration Protocol (DHCP)
  • EXIM mail server
  • FreePBX Open Source PBX platform
  • GeoIP
  • GnuPG keyservers and PGP interop
  • HylaFAX and mgetty+sendfax
  • iptables
  • iSCSI Targets and Initiators (targetcli)
  • Jabber Messaging server
  • Joomla
  • Kerberos, krb5
  • LDAP authentication, servers, apps
  • lighttpd HTTP Server
  • Linux kernel config and compilation
  • Printing: lpd, lpr, lpq, lprm
  • Linux Router Software
  • mailman mailing list software
  • Magento
  • Miva Merchant
  • Nagios and Opsview
  • Network File System (NFS)
  • Nginx
  • Openswan
  • OpenVPN
  • Oracle
  • PAM on Linux
  • NSS on Linux
  • Paralells Plesk Control Panel
  • PoPToP as a PPTP VPN server
  • Postfix Email Server
  • PostgreSQL, MySQL, and Oracle 8i
  • pppd, mlppp, slip, diald
  • ProFTPD, vsftpd, FTP, and wu-ftpd
  • qmail
  • Samba, smbd, nmbd
  • Snort
  • Squid proxy server
  • SpamAssassin
  • Tomcat
  • Sendmail ucd-snmp and other SNMP monitors
  • Winbind
  • WordPress
  • X11 windowing system AND managers:
  • (KDE and GNOME)
  • XOrg windowing system
  • Zebra
  • Zenoss monitoring systems
  • Zimbra
  • 389 Directory Server

SUPPORTED SOFTWARE (MICROSOFT WINDOWS)

  • Apache Webserver
  • Cygwin
  • GnuPG keyservers, PGP interop
  • PostgreSQL, MySQL, Oracle 8i

SOFTWARE DEVELOPMENT AND SCRIPTING (ON ANY SUPPORTED PLATFORM)

  • bash
  • csh
  • C/C++
  • Java
  • JavaScript
  • ksh
  • Perl
  • PHP
  • Python
  • SQL
  • Tcl

OTHER SOFTWARE

  • Cisco IOS – Routers & Switches
  • Cisco AnyConnect VPN
  • Lucent and Netgear routers and switches

LINUX TECH SUPPORT PRICING

ORDER NOWOPEN TICKET

A dedicated support representative is available for managed services and engagements over 50 hours.

Contact us for more information

For AFTER HOURS & Emergencies….
Open a Ticket and then call us at
1-877-546-8934

One hour response time guaranteed.

Mon-Fri, 9AM-5PM EST, excl. US holidays. Support outside hours recorded at 2.0x actual time. Minimum service purchase is one hour.

Apache Support Services

  • Expert Technical Support 24/7
  • Incident Response
  • Software Updates
  • Professional Services
  • System Administration
  • Migrations and Integration

Apache Config & Use

  • SSL certificates and configurations
  • PHP configuration and upgrade
  • .htaccess, mod_rewrite & related
  • Configure particular features
  • Performance tuning & optimization

Apache Security Examples

  • Apache and module upgrades
  • PCI scanning and remediation
  • DoS attack detection/remediation
  • Fix BEAST, Poodle, Heartbleed, etc
  • mod_proxy, Nginx, Squid, etc
  • mod_security, mod_geoip, etc

THE PANTEK APACHE SUPPORT PROCESS

1) REGISTER: Open a Free account in our Portal.

2) OPEN TICKET: Identify, document and discuss the issue.

3) ESTIMATE: Pantek provides an estimate of the hours/services involved.

4) APPROVAL: You then decide exactly what work is to be done.

5) PAYMENT: Once you have paid, work begins or is scheduled.

6) WORK: Pantek provides support and documents in the Ticket.

7) FOLLOW-UP: A manager will contact you to see how things went.

Supported Software

  • CentOS
  • Debian
  • Fedora
  • Red Hat
  • Ubuntu
  • Apache
  • Asterisk
  • LDAP
  • Magento
  • MySQL
  • Nagios
  • Nginx
  • Plesk
  • Postfix
  • Samba
  • Tomcat
  • WordPress
  • CloudStack
  • KVM
  • OpenStack
  • VMware vSphere
  • Xen

PANTEK APACHE SUPPORT AND ADMINISTRATION SERVICES ARE:

  • Experienced: We have solved over 25,000 support cases
  • Never Outsourced: Our experienced support team is all US-based.
  • Industry Leading: Linux & Open Source Support since 1995
  • Flexible: Service by Phone, Email, Remote Login, or On-site.