Cloud Support Services

Our Pantek engineers are on-call and available around the clock. With more than 25 years of experience of working with Cloud Support, we can provide support for most Open Source software and systems 24/7/365 for managed service clients.

Get a long-term stable environment with Pantek now!

System security and reliability through proactive, strategic planning and process

Our process will help discover potential points of failure, automate updates, patches and data transfers/uploads to reduce down-time and provide a more sustainable, stable and secure environment.

Is your emergency support request a canary in the coal mine?

Did you miss
a critical update?

Are you missing
any security patches?

Do you have a large amount
of manual data updates?

If you answered yes to any of the questions above, your system is likely to fail again.

Our process will help discover potential points of failure, automate updates, patches and data transfers/uploads to reduce down-time and provide a more sustainable, stable and secure environment.

Cloud Support Services

We offer 24/7/365 strategic support on oOpen sSource tTechnology, data center infrastructure implementation, and cloud technology services hosting, DevOps, and IT Administration.

Managed Support Services

  • Proactive performance monitoring & alerting
  • Cost & Expense Management
  • Security & Compliance
  • Asset & Resource Management
  • Maintenance of the OS/DB environment (Patching, SW Updates, security updates)
  • Configuration management & system tuning
  • Optimization and continuous improvement services
  • Quarterly reports, including the services/activities carried out the previous month
  • 24x7 incident response

Project Services

  • Process excellence (Analysis, Design, Plan, Implement, Automate)
  • Cloud Road Map
  • Cloud Migration
  • Cloud Green Build

Emergency Support Services

  • 24x7x365 Emergency Cloud Support Services
  • Full portfolio of cloud support services available to help resolve your issue
  • Highly skilled engineers with specialization in public cloud ready to take your call
  • The expert experience of over 25000 support cases solved

Cloud Supported Services

We offer 24/7/365 support on Open Source Technology, data center infrastructure implementation, cloud hosting, DevOps and IT administration.

Cloud Roadmap

Cloud Strategy
Unite key stakeholders and understand the key elements of cloud adoption.

Cloud Planning
Create a step-by- step action plan for migrating to the cloud

Cloud Migration
Applications and data are securely migrated to the new target environment

Cloud enablement

Application Design & Development
Re-Host, Re-Factor/Re-Architect and Re-Platform: Accelerate innovation and time-to-market by transforming applications to native, cloud-optimized (Microsoft, Java, Python, Lambda, JavaScript, Node, Angular, Mobile), containerized, microservices, server-less architectures and other AWS services.

Cloud Optimization

Analyze Unused & Idle Resources
It is critical to identify idle resources and to understand why any services and assets within your AWS environment are no longer in use.

Identify Mis-Provisioned Resources
Optimization is a continuous cycle. Make sure your AWS computing resources are correctly configured to deliver the performance and services you need.

Update Resources
Amazon continually upgrades instances, and with each upgrade the price decreases and performance improves. Make sure you get the best performance at the lowest price

I had contacted Pantek last night after finding it via Google search, after calling the global # I was connected shortly after. Their support was AMAZING, 10 out of 10, EXCELLENT, INCREDIBLE - I seriously cannot stress enough how grateful I am for their support!!!!!

I honestly cannot say enough good things about working with Pantek, they took the time to understand my issue, I turned over control of the server to them, and they ran through a few troubleshooting checks to find the issue and correct it, all the while explaining everything they were doing and why. I would have never, ever figured it out without them!!! It was such as relief to get an EXPERT on the line and one that could immediately jump in and start troubleshooting, their knowledge of Linux is incredible and their customer support is top notch!

John G.

IT Director, Reliance Relocation Services, Inc.

Get in touch about cloud support

We are here when you need us the most; with our 24/7/365 Emergency IT Services, here to provide you with peace of mind when you need it most.