Consistent Success Depends on Consistent Support

Our experienced Pantek engineers are on-call and available around the clock to ensure that all your cloud services are running smoothly. With more than 25 years of experience working with Cloud Support, our team can provide for support for most open source software and systems 24/7/365 for managed service clients.

System security and reliability through proactive, strategic planning and process

Our process will help discover potential points of failure, automate updates, patches and data transfers/uploads to reduce down-time and provide a more sustainable, stable and secure environment.

We Eliminate Technology Risk

Did you miss
a critical update?

Are you missing
any security patches?

Do you have a large amount
of manual data updates?

At Pantek, technology problems are proactively prevented. We do this through a team of skilled and highly experienced individuals who are trained to get to the deeper core issues in order to provide solutions that positively impact your bottom line. Our team does this by employing best practices including: monitoring, managing, automating, and securing a company’s technology ecosystem.

Cloud Support Services

We offer 24/7/365 strategic support on Open Source Technology, data center infrastructure implementation, and cloud technology services hosting, DevOps, and IT Administration.

Managed Support Services

  • Proactive performance monitoring & alerting
  • Cost & Expense Management
  • Security & Compliance
  • Asset & Resource Management
  • Maintenance of the OS/DB environment (Patching, SW Updates, security updates)
  • Configuration management & system tuning
  • Optimization and continuous improvement services
  • Quarterly reports, including the services/activities carried out the previous month
  • 24x7 incident response

Project Services

  • Process excellence (Analysis, Design, Plan, Implement, Automate)
  • Cloud Road Map
  • Cloud Migration
  • Cloud Green Build

Emergency Support Services

  • 24x7x365 Emergency Cloud Support Services
  • Full portfolio of cloud support services available to help resolve your issue
  • Highly skilled engineers with specialization in public cloud ready to take your call
  • The expert experience of over 25000 support cases solved

Whether it’s getting an application ready for the cloud, or supporting an application after it’s deployed to the cloud, Pantek is an ideal partner for start-ups,” Mutti says. “In addition to providing a broad range of DevOps and cloud expertise, they also dedicate resources to each client. This allows us to form a real team atmosphere in the way we collaborate so we complete projects faster.

Christopher Mutti

CEO, FoodPhone

Make sure your cloud environment is constantly running smoothly

We provide Cloud Support services 24/7/365.