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EXPERT MYSQL SUPPORT

24/7 Tech Support
Service within an hour, every time

Pantek provides advanced Tech Support and Administration for MySQL and most Linux and Open Source software and systems 24/7/365.

MYSQL SUPPORT PRICING OPTIONS

ORDER NOWOPEN TICKET

A dedicated support representative is available for managed services and engagements over 50 hours.

Contact us for more information

For AFTER HOURS & Emergencies….
Open a Ticket and then call us at
1-877-546-8934

One hour response time guaranteed.

Mon-Fri, 9AM-5PM EST, excl. US holidays. Support outside hours recorded at 2.0x actual time. Minimum service purchase is one hour.

MySQL Support Services

  • Expert Technical Support 24/7
  • System Administration
  • Incident Response
  • Software Updates
  • Professional Services
  • Migrations and Integration

MySQL Config & Use

  • Clustering and High Availability
  • Active/Active and Active/Passive
  • phpMyAdmin config and issues
  • Access grants and config
  • Performance tuning & optimization

MySQL Config & Use

  • SQL query creation and diagnostics
  • MyISAM and INNODB tables
  • Optimization of my.cnf
  • Database backup/recovery
  • Migrations and Upgrades

THE PANTEK MYSQL SUPPORT PROCESS

1) REGISTER: Open a Free account in our Portal.

2) OPEN TICKET: Identify, document and discuss the issue.

3) ESTIMATE: Pantek provides an estimate of the hours/services involved.

4) APPROVAL: You then decide exactly what work is to be done.

5) PAYMENT: Once you have paid, work begins or is scheduled.

6) WORK: Pantek provides support and documents in the Ticket.

7) FOLLOW-UP: A manager will contact you to see how things went.

Supported Software

  • CentOS
  • Debian
  • Fedora
  • Red Hat
  • Ubuntu
  • Apache
  • Asterisk
  • LDAP
  • Magento
  • MySQL
  • Nagios
  • Nginx
  • Plesk
  • Postfix
  • Samba
  • Tomcat
  • WordPress
  • CloudStack
  • KVM
  • OpenStack
  • VMware vSphere
  • Xen

PANTEK MYSQL SUPPORT AND ADMINISTRATION SERVICES ARE:

  • Experienced: We have solved over 25,000 support cases
  • Never Outsourced: Our experienced support team is all US-based.
  • Industry Leading: Linux & Open Source Support since 1995
  • Flexible: Service by Phone, Email, Remote Login, or On-site.