EXPERT ASTERISK SUPPORT
24/7 Tech Support
Service within an hour, every time
Pantek provides advanced Tech Support and System Administration for Asterisk, FreePBX, and most Linux and Open Source software and systems 24/7/365.
ASTERISK SUPPORT PRICING OPTIONS
Mon-Fri, 9AM-5PM EST, excl. US holidays. Support outside hours recorded at 2.0x actual time. Minimum service purchase is one hour.
Asterisk Support Services
- Expert Tech Support 24/7
- System Administration
- Incident Response
- Software Updates
- Professional Services
- Migrations and Integration
Asterisk Config & Use
- All standard Asterisk features
- Call menus, dial plans, hold music
- Scheduled call routing
- Automatic ringback
- Auto attendants
Asterisk Security Examples
- Asterisk, FreePBX, Trixbox and OS level upgrades
- Firewall and fail2ban configuration
- Call monitoring and recording
- Voice quality issues
THE PANTEK ASTERISK SUPPORT PROCESS
1) REGISTER: Open a Free account in our Portal.
2) OPEN TICKET: Identify, document and discuss the issue.
3) ESTIMATE: Pantek provides an estimate of the hours/services involved.
4) APPROVAL: You then decide exactly what work is to be done.
5) PAYMENT: Once you have paid, work begins or is scheduled.
6) WORK: Pantek provides support and documents in the Ticket.
7) FOLLOW-UP: A manager will contact you to see how things went.
PANTEK ASTERISK SUPPORT SERVICES ARE:
- Experienced: We have solved over 25,000 support cases
- Never Outsourced: Our experienced support team is all US-based.
- Industry Leading: Linux & Open Source Support since 1995
- Flexible: Service by Phone, Email, Remote Login, or On-site.
A Leader in Linux & Open Source Technology Hosting, Support and Services.