ASTERISK SUPPORT 2017-12-07T14:45:37+00:00

EXPERT ASTERISK SUPPORT

24/7 Tech Support
Service within an hour, every time

Pantek provides advanced Tech Support and System Administration for Asterisk, FreePBX,
and most Linux and Open Source software and systems 24/7/365.

ASTERISK SUPPORT PRICING OPTIONS

Quantity

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Open Ticket!
Order Now
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A dedicated support representative is available for managed services and engagements over 50 hours.

Contact us for more information.

For AFTER HOURS & Emergencies….
Open a Ticket and then call us at
1-877-546-8934.

One hour response time guaranteed.

Mon-Fri, 9AM-5PM EST, excl. US holidays. Support outside hours recorded at 2.0x actual time. Minimum service purchase is one hour.

Asterisk Support Services

– Expert Tech Support 24/7
– Troubleshooting
– System Administration
– Incident Response
– Software Updates
– Professional Services
– Migrations and Integration

Asterisk Config & Use

– All standard Asterisk features
– Call menus, dial plans, hold music
– Scheduled call routing
– Automatic ringback
– Auto attendants

Asterisk Config & Use

– Asterisk, FreePBX, Trixbox and OS level upgrades
– Firewall and fail2ban configuration
– Call monitoring and recording
– Voice quality issues

THE PANTEK ASTERISK SUPPORT PROCESS

1) REGISTER: Open a Free account in our Portal.

2) OPEN TICKET: Identify, document and discuss the issue.

3) ESTIMATE: Pantek provides an estimate of the hours/services involved.

4) APPROVAL: You then decide exactly what work is to be done.

5) PAYMENT: Once you have paid, work begins or is scheduled.

6) WORK: Pantek provides support and documents in the Ticket.

7) FOLLOW-UP: A manager will contact you to see how things went.

Supported Software

CentOS
Debian
Fedora
Red Hat
Ubuntu
Apache
Asterisk
LDAP
Magento
MySQL
Nagios
Nginx
Plesk
Postfix
Samba
Tomcat
WordPress
CloudStack
KVM
OpenStack
VMware vSphere
Xen
View Full List of Supported Software

PANTEK ASTERISK SUPPORT SERVICES ARE:

Experienced: We have solved over 25,000 support cases

Never Outsourced: Our experienced support team is all US-based.

Industry Leading: Linux & Open Source Support since 1995

Flexible: Service by Phone, Email, Remote Login, or On-site.

A Leader in Linux & Open Source Technology Hosting, Support and Services.